Refunds

Last updated:  14 August 2026

Returns

We want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging where possible.

• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

• Custom, personalised, or made-to-order prints.

Exchanges

We do not offer exchanges. If you wish to purchase a different print, please place a new order.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery with photographs of the issue. Where appropriate, we will offer a replacement, repair, or full refund.

EU & UK Consumer Rights

If you are purchasing from the UK or EU, your statutory consumer rights are not affected by this policy.

For eligible non-custom items, you may have a legal right to cancel your order within 14 days of receiving it and return it for a refund. Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or supplied in error.

USA Customers

Returns must be requested within 14 days of delivery. Customers are responsible for return shipping costs unless the item is faulty, damaged, or supplied in error.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 14 days of receiving the returned item or proof of return shipment, whichever occurs first where required by law.

Original shipping charges are non-refundable unless the return is due to our error or a faulty item.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item is damaged or defective.

• The wrong item was sent.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Contact Us

For return requests or questions, please contact contact@artforall.studio